Need help with Luminal? We're here for you. Reach out any time and we'll get back to you as soon as we can.
How does the free trial work?
Luminal offers a limited free listening period across all moods. After your trial ends, Sleep and Study modes remain free to use indefinitely. Upgrade to Luminal Pro anytime to unlock every mood, nature sound, and session length.
How do I manage or cancel my subscription?
Subscriptions are managed entirely through your Apple ID. Go to Settings → [Your Name] → Subscriptions on your device, or tap the PRO tag inside Luminal to jump straight to subscription management in the app's Settings.
I found a bug or something isn't working right.
Please email us at the address above with a short description of what happened, your device model, and iOS version if you can. Screenshots help a lot too.
Do you have access to my data?
No. Luminal doesn't use accounts, and your listening preferences and trial status stay on your device. See our Privacy Policy for full details.
We aim to respond to all support emails within 2-3 business days.